AtĀ NINE DESIGNS, we have an amazing customer-friendly return policy !
If you would like to return any of the items purchased, please contact our customer service team, viaĀ whatsapp on 9990979290Ā or email atĀ info@ninedesignsshop.inĀ within 2 days of delivery, and we will initiate the return process after quality check.
Breaking it down ā the return process:
1. For returning any items with manufacturing defects, please email us atĀ info@ninedesignsshop.inĀ orĀ whatsapp us on +91 9990979290Ā with photographs of the damaged piece to schedule a reverse pickup at no additional cost.
2. Once your return request is received,Ā await approvalĀ from our team for a return pick-up. This is subject to your return having met the requirements of being unused and returned within 2 days.
3. AfterĀ approval confirmation, please make sure that the returned items are packed securely and safely to prevent any loss or damage during transit.
Please allow a maximum ofĀ 12-15 business daysĀ for the return process to be completed.
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