RETURN/ EXCHANGE :
At NINE DESIGNS, we have an amazing customer-friendly exchange policy !
We have a no-refund policy.
If you would like to exchange any of the items purchased, please contact our customer service team, via whatsapp on 9990979290 or email at info@ninedesignsshop.in within 2 days of delivery, and we will initiate the exchange process after quality check.
Breaking it down – the exchange process:
1. For exchanging any items with manufacturing defects, please email us at info@ninedesignsshop.in or WhatsApp us at +91 9990979290 with photographs of the damaged piece to schedule a reverse pickup at no additional cost.
2. Once your return request is received, await approval from our team for a exchange pick-up. This is subject to your exchange having met the requirements of being unused and exchanged within 2 days.
3. After approval confirmation, please make sure that the exchanged items are packed securely and safely to prevent any loss or damage during transit.
Please allow a maximum of 12-15 business days for the exchange process to be completed.
ANTI TARNISH
CONSCIOUSLY CRAFTED
GOLD PLATED
HANDMADE WITH LOVE
HYPOALLERGENIC
MADE IN INDIA
SUPPORTING ARTISTS
WOMEN LED